Who we are

We are Cafe Jose Coffee Co. and this site is intended to educate the public about our coffee, about coffee in general as well as sell our coffee and coffee accessories.

Our website address is: https://cafejosecoffee.com

Mailing address: P.O. Box 1173, Andover MA 01810

What personal data we collect and why we collect it

Advertising, Analytics and Tracking

We utilize Google Analytics to collect visitor data for the purpose of assessing our website performance and effectiveness, as well as providing general reports on website utilization and demographic information on our visitors. We use a number of advertising services to promote our website to other consumers. We use information on our visitors to help improve the accuracy of our advertising.

The services we use rely on tracking codes to collect information on your use of the web site including referring URL and website, pages that you visit on our website, your IP address, session ID, unique device identifier, location, browser language, browser type, as well as any Google and third party tracking codes.

We may collect additional information from you if you access our website through a mobile device, such as for example your device’s operating system, mobile carrier, or your location when you opt in for us to do so. However the degree to which your location can be identified depends on the device you are using (e.g. laptop, smartphone, tablet) and how you are connected to the internet (e.g. via cable broadband connection, Wi-Fi, etc.). If you enable location services for the Services we may collect your regional location data periodically as you use or leave open the Services. We may also collect your location information from your IP address or zip code.
We may also use location data internally or in conjunction with our third party service providers to customize your experience and provide offers that may be relevant to you. Depending on the device you use to access the Services (e.g. Apple iOS, Google Android, Windows, etc.) you may be able to control whether location data is collected from the settings on your wireless device.

Email Newsletter

We send news and updates from time to time in an email newsletter using Mailchimp. If you subscribe to this newsletter, we store your email address and name only for the purpose of sending you the newsletter. You can unsubscribe any time. Mailchimp provides me with information on who is actually reading the newsletter, so if you aren’t reading it, I won’t send it to you any more.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact, Registration, Sign-Up and other forms

We host a number of forms on our web site to facilitate contacting us, creating an account to view order status, history and facilitate repeat purchases. We store any information that you enter into these forms as well as your IP address and session ID to assist with fraud prevention.

Cookies and other Tracking Technologies

  • Cookies: “Cookies” give users a special ID, which are small text files that are stored in the memory of a user’s computer, mobile, e-reader, tablet or other device. Cafe Jose uses cookies to recognize you and your access account or post comments in response to posts. Subscribers who do not accept cookies from the Devices cannot access many areas of the Devices. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Devices and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Devices easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next.
  • Web Beacons: Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons are used to signal when you have taken action on our web site such as submitting a form or completing a purchase.
  • Embedded Scripts: An embedded script is programming code that is designed to collect information about your interactions with the Devices, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Devices, and is deactivated or deleted thereafter.
  • HTML5: We may use HTML5 in the Devices, including without limitation in Adweek mobile websites and certain mobile applications for the iPhone or iPad (and any other Apple iOS device). HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 storage doesn’t use the browser “cookies” file. The ability of a user to disable HTML5 storage while simultaneously leaving cookies enabled is browser dependent.
  • E-tags/cache browsers/web logs: Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and Device identification in order to improve security, analyze trends and administer the Devices. We may track your movement within the Devices, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the Internet address from which you linked to our Devices, the operating system of your computer, the unique IP address of the computer or Device identification from the Device that you used to access our Devices and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Devices, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Purchases / Transactions

If you are purchasing products from our website, we may require you to provide credit card or other financial information in order to process a payment from you. You should never provide detailed credit card information directly to us via an unsecure form (such as email).
We will maintain a record of your purchases and transactional information. We may also retain your communications with us and our responses.

Third Party Sources

From time to time we may obtain personal information about you from third party sources, such as public databases, social networking services, third party data providers and our joint marketing partners. Examples of the information we may receive from third party sources include interests, shopping preferences, location, updated contact information, past purchases related to our products, and other demographic information. We use this information, alone or in combination with other information (including personal information we collect), to enhance our ability to provide relevant marketing, products and content to you, as well as to assess the effectiveness of our website and identify areas for improvement.

Who we share your data with

We do not and will not share your data with anyone, except as identified below for analytics, reporting, anti-spam and security.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments, IP addresses and other inputs may be checked through an automated spam detection service. Your purchase history, location and other demographic data we have access to may be shared with advertising partners to assist with tailoring your website experience and our advertising across the Internet.

Your contact information

We do not and will not share your direct contact information with third parties for direct marketing purposes.

Additional information

How we protect your data

We utilize appropriate technical, organizational, physical, electronic, and managerial procedures designed to protect the information we collect. Specific measures we use include installing anti-intrusion hardware and firewalls, virus scans, monitoring Operating System and software logs and applying software patches. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

Please understand, however, that in spite of our best efforts to safeguard your personally identifiable information, no transmission of data over the Internet or any social media or other public network can be guaranteed to be 100% secure.

To help protect the privacy of your own information, including maintaining the confidentiality of any account information or access credentials, we recommend you take precautions to protect the security of any personal information that you transmit over any public or untrusted network by using encryption and other techniques to prevent unauthorized persons from intercepting or receiving any of your personally identifiable information. You are responsible for the security of your information when using unencrypted, open access, public or otherwise unsecured networks.

What data breach procedures we have in place

If we suspect or are made aware of a data breach, we will notify all affected parties that have created accounts on our web site via the email address that they used to register. For web site visitors that have not signed up, we will post a notice in our social media accounts (E.g., Facebook, Twitter). Depending on the situation we will inform approximately when your data was breached and will provide as much information how as we are allowed to do by corresponding regulations and other security concerns.

What third parties we receive data from

We may receive data available in publicly accessible databases such as location, affinity, interests and other information associated with web beacons and tracking cookies that you have used where you have provided permission for such information sharing and where we have provided the third party with our agreement to use that information for limited purposes such as targeting advertisement, promotions, content or other marketing functions.

Effective Date : December 2, 2020